Q: CAN YOU REALLY SAVE MY MEDICAL PRACTICE MONEY?
A: With the increase in collections you will experience, this will more than pay for the cost of our services. In addition you will save money on your other billing related expenses such as employee salaries, office equipment, supplies, postage, etc. You can avoid the hassle of billing and have more time to concentrate on building your practice.

 

Q: WHAT DO YOU CHARGE FOR YOUR MEDICAL BILLING SERVICES? 
A: Our fees are customized for each client and vary according to the volume and extent of services we provide. There are no “hidden” fees or extra charges that are not agreed to in advance.

 

Q. ARE YOU HIPAA COMPLIANT?
A. Yes, we are fully compliant with HIPAA requirements and standards as well as all state regulations. We will also sign a Business Associates Agreement.

 

Q: WHERE WILL THE INSURANCE AND PATIENT CHECKS GO?
A: Payments are always sent to your Practice. All we need is a copy of the Insurance company's remittance or check #/payment information from the patient to properly post all credits and adjustments necessary.

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Q: IF I AM NOT IN YOUR AREA, HOW WOULD I SUBMIT MY INFORMATION TO YOUR OFFICE?
A: We have toll-free fax numbers for faxing or you could utilize a secure  e-mail solution. Additionally you may mail us your packets on a weekly basis if you prefer.

 

Q: WHAT KIND OF INFORMATION DO YOU NEED FROM MY PRACTICE TO PROCESS MEDICAL CLAIMS?
A: On any new patient, we will need copies of their patient registration sheet, a copy of the insurance verification form, along with a copy of their insurance card; both front and back. Additionally it is helpful to have a copy of a patient's ID or drivers license. We will also need a complete super bill or encounter form for each patient visit.

 

Q: WHAT KIND OF PRACTICE MANAGEMENT REPORTS WILL WE GET?
A: There are a variety of reports available to you from our medical practice management system. At a minimum you will receive an end of month billing report showing charges billed, payments and adjustments as well as an aging report.

 

Q: WILL YOU BILL PATIENT BALANCES?
A: Patient billing is included in our Full Practice Management Program, but is done only if you desire that service. We create a fully itemized patient statement and mail to the patient requesting payment to be sent to your address.